AudioEye is easy to install on an Adobe Commerce (Magento) site
Intended Audience: Adobe Commerce Administrators
Steps to add AudioEye to an Adobe Commerce site
Before beginning:
- Log in to the AudioEye Platform or visit AudioEye.com and use the Start Free Trial button at the top of the page to begin a 14-day free trial.
- In the Site settings menu, activate AudioEye installation.
- Select BigCommerce from the Installation methods dropdown.
- Copy the AudioEye Site Code using the Copy code button.
Adobe Commerce Installation
- Log in to Adobe Commerce (formerly Magento).
- In the admin panel, click on Content > Configuration in the navigation bar.
- Select the store you want to configure.
- Choose Edit in the Action column.
- Scroll down and select HTML Head.
- Locate the Scripts and Stylesheets text box.
- Paste the AudioEye Site Code into the Scripts and Stylesheets text box.
- Save the changes by selecting Save Configuration.
- To complete the installation, you must flush the Magento Cache by selecting System > Cache Management in the navigation bar.
- Choose Flush Magento Cache.
Verify Installation
- Navigate back to the Installation page on the AudioEye Platform.
- Activate the Verify Installation button.
- Locate the AudioEye Accessibility Help Desk button on the website.
Still having trouble?
- Verify that the domain registered on the AudioEye Platform matches the domain of the site that AudioEye is being installed on.
- Note that it may take up to 24 hours after users have visited the site for accessibility monitoring data to start populating on the AudioEye Platform.
- Users with limited permissions may need to send installation instructions to an administrator. On the Installation page on the AudioEye Platform, activate the Send Instructions button to send instructions to an administrator’s email address.
- Consider using a different installation method, such as installing AudioEye with Google Tag Manager.
- If problems continue, please reach out to AudioEye support for installation help.